Information
At Jacol Arts and Crafts, we understand the importance of clear and fair delivery costs. This page provides detailed information about our delivery policies and options, ensuring a transparent and satisfactory shopping experience.
Frequently asked questions
How are delivery costs calculated?
Delivery costs are calculated based on the weight and size of your order. Items dispatched within the UK are sent via Royal Mail 1st Class Tracked and Signed For service to ensure secure and timely delivery.
Which areas do you deliver to?
Our standard delivery costs are for deliveries within the UK. If you are outside the UK, please enquire about the item you're interested in, and we will provide a delivery cost quote.
What delivery options do you offer?
We offer a Tracked and Signed For delivery service within the UK to ensure your order arrives safely and you can monitor its progress. Current costs quoted are as of July 2025.
Are there any situations where you offer free delivery?
Yes, we offer free delivery on all orders with a value of over £50. Take advantage of this offer to save on delivery costs when purchasing your favourite handmade resin crafts, diamond art, and 3D printed items.
How do I enquire about international delivery costs?
To get a delivery cost quote for international orders, please contact us stating the item you are interested in and your delivery address. We will confirm the cost as soon as possible.
Can I track my order?
Yes, all UK deliveries are sent via a Tracked and Signed For service. You will receive a tracking number once your order has been dispatched, allowing you to monitor its progress online.
What if I need my order urgently?
If you require your order urgently, please contact us before placing your order to discuss expedited delivery options and associated costs. We will do our best to accommodate your request.
Where can I find more information?
For any further questions or concerns regarding delivery costs and options, please do not hesitate to contact us. We are here to help! or you can visit the Royal Mail at https://www.royalmail.com/sending/uk/tracked-24
Free delivery offer
Enjoy free delivery on all orders over £50! Explore our unique collection of handmade resin crafts, diamond art, and 3D printed items, and take advantage of this offer to save on shipping costs. Start shopping now!